Privacy
Privacy Policy
Dandydill Way respects the privacy rights of its online visitors and recognises the importance of protecting information provided by them. The following privacy policy forms part of our terms and conditions and covers the type of information we collect from you and what we do with it.
When you register as a user on the Dandydill Way website, or if at other times you submit personally identifiable information (for example by sending us an email), and only where you have indicated that you consent to opt in (by choosing to tick the opt in box), the information you provide may be used by us to send you our newsletters, surveys, special offers, promotions, product launches or other communication that we consider may be of interest to you. If you prefer not to receive any such communication from us please do not opt in. If you do choose to opt in and later decide that you no longer wish to receive these communications you may at any time change your preferences in the my account page, opt out via our newsletter by clicking the unsubscribe link or by sending us an email at customercare@dandydillway.com.
By using our website and providing us with personal information you are accepting the practices described in this privacy policy. The policy may be updated from time to time so please check this page occasionally to ensure you are happy with any changes. Our privacy policy was updated on the 17th September 2024.
The information we collect
The only personal information we collect is information that you give us when you register and when you place an order or send us an email. We use the information to service your account and to customise your experience at Dandydillway.com. The personal information we may collect is your title, name, age/date of birth, address, phone number, email address, credit card or bank details, and any information relating to your preferences about the goods and services we provide. By providing us with this information you will be deemed to have accepted the privacy practices described in this policy statement and consented to our collection of this information. Where you have provided us with the personal information of any third party you must have their consent to do so.
If you prefer that we do not collect any personally identifiable information about you please do not provide us with any such information. Please note that if you do not wish to provide any personal information you will not be able to make purchases on this site. If you wish to amend or delete the information you have provided please visit the my account page on our website. If you have any queries or concerns about our privacy policy, would like us to delete your data or to know precisely what data we hold on you please contact us via email at customercare@dandydillway.com or write to us at PO Box 67785 London W14 4EZ.
Use of personal information
Any information that you provide will be held in a safe and confidential environment in line with industry standards and current UK legislation. Dandydill Way will have no liability for disclosure of information due to errors in transmission or unauthorised access by third parties. We take all reasonable steps to protect your personal information however we cannot guarantee the security of information you disclose online. By using the Dandydill Way website you accept the inherent security implications of dealing online and will not hold Dandydill Way responsible for any breach of security unless such breach has been caused by Dandydill Way's negligence. We may disclose any information, including personally identifiable information to comply with any applicable law, regulation, legal process or government request. We will also release specific information in special cases such as where there is an attempted breach of security. In order to properly conduct our activities and service your account we may also retain other companies and individuals to perform functions consistent with our privacy policy on our behalf, for example web hosting companies, credit card/payment processing companies, order fulfillment companies and email service providers. Such third-party companies may be provided with access to personally identifiable information needed to perform their functions but they may not use such information for any other purposes.
VAT Compliance and Data Collection: To ensure compliance with European Value-Added Tax (VAT) regulations, we use a third-party service provided by EAS Project (easproject.com) for VAT reporting. This service collects and processes certain sales data from our checkout process solely for the purpose of VAT reporting to European tax authorities. The information collected includes transaction details (e.g., product or service purchased, amount paid) Customer information (e.g., billing and shipping address, VAT identification number if applicable). The collected data is used exclusively for calculating and reporting VAT owed to European tax authorities and ensuring compliance with relevant VAT laws and regulations. EAS Project employs robust security measures to protect your data during transmission and storage. We have entered into a data processing agreement with EAS Project to ensure that your data is handled securely and in accordance with applicable data protection laws. We do not share your personal data with EAS Project for any purpose other than VAT compliance. Your data will not be sold, rented, or disclosed to third parties for marketing or other purposes. For any questions or concerns regarding the handling of your VAT data, please contact EAS directly at support@easproject.com or visit their website at easproject.com for more information.
If you have any enquiries or concerns about our privacy practices please contact us via email at customercare@dandydillway.com or write to us at Dandydill Way PO Box 67785 London W14 4EZ. We will be happy to assist.